The washing machine is bouncing and not standing still

If the washing machine is not standing still, it may be due to one of the following:

• If it is a brand new washing machine, it is likely that the machine will be bouncing because the transport brackets are still on. The transport brackets can usually be removed from the back of the washing machine.
• The fault may be caused by defective bearings. This will often create a knocking or a howling metallic sound, depending on how badly damaged the bearings are. Defective bearings will often create dark stains (rust/oil deposits) on the clothing. If the bearings in your washing machine are defective, you can find new ones here.
• The fault may be caused by defective shock absorbers. Most shock absorbers are friction dampeners, which work via the friction resistance between pipe and piston. Weak suppressors can cause dysfunction to the washing machines’ suspension. This leads to wear and tear on the bearings, which can often also result in a knocking sound. Purchase new shock absorbers for your washing machine – click here.
• Fault may be due to a blocked pump filter or a foreign body in the pump housing, which means that the water won’t exit fast enough. Most washing machines have a fuse level control, which ensures that they won’t centrifuge with too much water. If this fuse is defective, the issue with water in the washing machine during centrifuge will occur, because the water cannot exit fast enough. This means the washing machine won’t be able to stand still. Purchase a new washing machine pressure switch here.
• The fault may be due to an overloaded washing machine or a great imbalance, which means the machine won’t be able to stand still. The imbalance can occur with larger items such as a duvet cover – or by too few heavy items – for example jeans.
• The fault may be due to the washing machine not being levelled – possibly as a result of the washing machine being placed on a slippery surface and hereby being able to move around during spin cycle. Fix the problem by placing the washing machine on a non-slip surface. You can for instance use a pair of rubber feet, which are placed under the existing plastic feet. Find rubber feet for your washing machine here. If the floor is on a slope, the washing machine will be able to move around during the spin cycle. It is again recommended that you place the washing machine on rubber feet or another non-slip surface. The rubber feet will also decrease the noise level throughout the floor during the spin cycle.