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The HFI/HPFI-relay turns off

If the washing machine turns off the relay during the wash, it may be due to one of the following:

  • The fault will often be caused by a defective heating element. Some washing machines have cold wash programs. If your machine does, you can test to see if the heating element is the issue by running a cold wash program. If the washing machine is able to complete the program, you have almost definitely found the issue. Click here to find a new heating element for your washing machine.
  • The fault may be due to a defective door lock. The door lock is an electrical locking device that is placed internally by the handle. If the relay is turned off immediately after the power is connected, this can be a sign of a defective door lock. Purchase a new door lock for you washing machine.
  • The fault may be caused by a defective outlet pump or motor. Purchase a new outlet pump for your washing machine or purchase a new motor for your washing machine.
  • A leaky gasket or hose can also cause the fault. The relay will typically turn off when the water runs down into an electrical component, as this will result in a short circuit.

  • Professional universal descaler (1 kg)
    This professional descaler is one of our top sellers in the Professional series. With this descaler you will practically be able to descale anything. Use it to descale the washing machine, the iron, the coffee machine or something else entirely. The descaler comes in a large 1 kilo bucket, sufficient for several descaling cycles.

    If you use the descaler for your washing machine, simply fill 1 dl of descaler in the detergent compartment and run a 60 degree wash.

    If you use the descaling agent for an iron or coffee machine, be sure to dissolve the descaling agent before filling it in the water tank.

    NB! Please note that descaling will only be necessary in areas with hard water. Read more about the degree of water hardness and its significance.
    In stock. Del 2-3 work days.
    Read more.

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