Cookie information

We use cookies. Some for basic functions, others for statistical use and improvement of the user experience. Cookies are also used for ads personalisation. Read more in our cookie policy.

Search by model, service no., PNC, etc.
Chat weekdays 7am - 8pm
Shipments Weekdays 4.30pm
Contact us
Delivery time 2-5 days
Delivery € 6,95

Problems with the soap intake

If the washing machine retrieves soap from the wrong compartments, only takes some of the soap or takes none at all, it may be due to one of the following:

  • The fault may be caused by low water pressure. Check the water pressure by removing the washing machines inlet hose, place the hose in a bucket and make sure that water pressure is OK.
  • The fault may be due to a calcified water distributor. The water distributor is placed above the soap drawer. If this is calcified, the water will squirt in a wrong direction and this can cause the soap to not be used up or that the soap is used too early in the program.
  • The fault may be due to a defective diverter valve. This function can differ from washing machine to washing machine. The diverter valve can be either electronic, mechanic or there can be a nozzle for each soap department. If the diverter valve is defective, the machine will usually only retrieve the soap from the same department, but this can also be caused by calcification as described above. If the diverter valve is defective, you will typically need a new water distributor – find it here.

  • Professional universal descaler (1 kg)
    This professional descaler is one of our top sellers in the Professional series. With this descaler you will practically be able to descale anything. Use it to descale the washing machine, the iron, the coffee machine or something else entirely. The descaler comes in a large 1 kilo bucket, sufficient for several descaling cycles.

    If you use the descaler for your washing machine, simply fill 1 dl of descaler in the detergent compartment and run a 60 degree wash.

    If you use the descaling agent for an iron or coffee machine, be sure to dissolve the descaling agent before filling it in the water tank.

    NB! Please note that descaling will only be necessary in areas with hard water. Read more about the degree of water hardness and its significance.
    In stock. Del 2-3 work days.
    Read more.

Shopping basket
No items in your basket.
Item total: EUR
Edit basketProceed to checkout